ContactEngine Sub-Processors - Canada
Last Updated: 1 August 2018
ContactEngine uses sub-processors to assist it in the provision of services. ContactEngine therefore requires general authorisation to engage third-parties to process personal data. The current sub-processors used by ContactEngine are outlined in the table below. New or replacement sub-processors will be added to the below table prior to them processing personal data, and the client given an opportunity to object to such changes.
| Name of sub-processor | Categories of personal data | Categories of data subjects | Processing operations | Location of processing |
| Amazon Web Services, Inc. | All personal data provided to ContactEngine | Client customers; Client staff members | Data storage. | North America |
| Infobip Limited | Phone number, message content | Client customers | Sending communications (such as SMS) to client customers | European Economic Area |
| Nexmo, Inc | Phone number, message content | Client customers | Sending communications (such as SMS) to client customers | North America |
| Twilio, Inc. | Phone number, message content | Client customers | Sending communications (such as SMS) to client customers | North America |
| Microsoft Ireland Operations Limited | Personal data provided to ContactEngine | Client customers; Client staff members | Data storage and data management. | North America |
