Entrepreneur and former European Head of Siebel Systems Bob Mann to steer ContactEngine to international growth
London tech company ContactEngine announced today the appointment of Bob Mann as Chairman of the Board. This follows the recently announced Series A investment of £2m made by venture capital firms Amadeus Capital Partners and Beringea. Mann replaces former Chair Philip Kimberley, who will remain as a non-executive board director.
As an entrepreneur and business leader, Mann has more than 25 years in the high tech industry. His valuable and relevant success in working with businesses across customer applications, cloud-based SaaS and U.S. market expansion will help to steer ContactEngine’s growth internationally after the company’s recent fundraising.
Mann set up Siebel Systems in Europe in the mid-1990s, and is the founder and current Chairman of Relayware a SaaS application software company backed by Amadeus. He also currently holds chairman positions at two ERP software companies: Linkfresh, focused on the fresh food industry and Openbravo focused on the retail market. During his career, Mann has successfully taken three UK companies, including Relayware into the U.S. market.
Dr. Mark K. Smith, CEO and founder of ContactEngine, said, “Firstly I must thank the outgoing Chairman Philip Kimberley for his diligence and support over the last few years. Having him remain on the board will allow for continuity as we enter into an ambitious growth phase. I am very pleased that we were able to attract a chairman of the calibre of Bob Mann as a successor. Bob has very valuable experience as we seek to expand and grow the business, and his knowledge of the North American market is particularly helpful as our expansion in the U.S. begins.”
ContactEngine is a Cloud based Customer Communication Management Platform specialising in omni-channel communication and outbound call centre automation, allowing global brands to digitally transform the customer journey. Its intelligent automation of customer conversations disrupts the traditional call centre model and targets operational KPI's harder and faster whilst also significantly improving contact rate and customer experience.